Customer service is not a department. You won’t find it in the company directory. It’s not a checklist. It’s not automation. It’s the elemental building blocks of a company’s DNA, foundation, and [...]
I am HERE for a color-coded, organized content calendar. It is the dream. It is the only way I don’t lose my mind when coming up with content for multiple platforms, multiple times a day, for [...]
Social media has opened up all kinds of new doors for word-of-mouth marketing. Before, word-of-mouth meant literal words coming out of your mouth, like when you were talking to your gal Susie at [...]
Instagram Stories will feel very similar to the functionality of Snapchat. Is that a good thing or a bad thing? I’m 50/50 on it because I’m torn between using these platforms as a consumer but [...]
While the old methods of fundraising are still alive and well, the age of social media has (and will continue to) change the game for how nonprofits network, fundraise and tell their unique story.
Instagram has become a platform for its users to showcase their personality and to express themselves. It is a place where they can document their lives one image at a time and feel like a [...]
Hashtags are the backbone of Instagram. It's how posts, topics, brands, and average joe's go viral. It's how people get seen, found, and heard. When your brand is putting together a list [...]
I'd like to say thank you to everyone who attended our ribbon cutting ceremony last Friday. It was an honor to be surrounded by friends, family, clients, and our Mayor.